Thursday, July 22, 2010

An abuse of power

There is a special supervisor that works in the mornings at T3 West. We call him special because, well, he treats all of his Officers with the utmost respect. Take for example how he treated an Officer recently. An Officer got tapped out of his position with seven minutes left on his shift. As he was getting ready to clock out, this supervisor kindly asked him if he minded going to another checkpoint to finish out the remainder of his shift. This Officer retorted in a harsh and derogatory tone telling him he refused!

Ahh...heck..if only that story were true. It was the opposite in fact. This supervisor, we'll call him Curtis Boggs for this story, demanded the Officer finish his shift at another checkpoint. Mind you, the Officer had probably about five minutes left in his shift at this point. The Officer went to call the SCC to get clarification on this request. That was when he was confronted by Curtis Boggs. The Officer asked if Curtis Boggs would authorize the overtime if they got stuck doing a bag check or whatnot that would require them to work over their authorized time. Curtis Boggs said no.

Curtis Boggs then got loud with his voice and said, "I am your superior right? You are below me right? You wasted 8 minutes talking about this when you should be working!" The Officer explained that all they were trying to do was get clarification on the matter of clocking out. Curtis Boggs then threatened to write up the Officer. The Officer called his bluff and told Curtis Boggs to go ahead. Curtis Boggs of course did not write up the Officer.

Later on, the Officer called one of the managers asking for clarification on the overtime and clocking out matter. The Officer wanted to know if being asked to finish out their shift to the last minute was ok, regardless if that would require them to stay over their time. The manager said they would talk to Curtis Boggs on the matter.

First off, good for the Officer standing up for them self! More of us MUST do this. We've said it before, just because someone is your superior, it does not give them the right to abuse you. Don't take this lying down!

Needless to say, the Officer felt threatened and intimidated by Curtis Boggs. And the Officer was definitely upset. Who wouldn't be?

Second, I would not hold out hope that management will do anything about Curtis Boggs. During the Jeff Pugh regime, people complained to Pugh about Curtis Boggs and well, Curtis Boggs is still there. Management protects their own. And Curtis Boggs is someone who they probably love, precisely because he treats his Officers like dirt.

Let's remind or inform those that don't remember or even know about it. Curtis Boggs is the same supervisor who infamously danced for joy when he thought he caught someone leaving a trap in the ETD machine. He was so giddy, he couldn't wait to call the SCC to find out who it was. Oh yeah, that's right! It was Curtis Boggs who left that trap in the ETD machine!!! Now, if he got treated like any of us, he should be on a level 3 or 4 performance level. Once again, management protects their own.

Curtis Boggs is someone who needs to be knocked down several levels. For those of you that have the misfortune of having to work with this individual, we pity you. But, there are always ways of making the best of a unique situation like this.

2 comments:

  1. I remember there was an incident regards with Curtis Boggs when he was in SCC. One Specialist from BSR had to make a work related phone call to SCC. It was Curtis Boggs who answered the phone call. He was extremely rude to the Specialist on the phone. Specialist felt offended, then went to Manager to report the incident. Specialist demanded Curtis Boggs to come down to BSR to apologize. Later on that day or so, Curtis Boggs did go to BSR and apologize to that Specialist. I guess he hasnt learned yet or he got off too easy.

    ReplyDelete
  2. Curtis Boggs is a problem. No doubt about that. He strikes me as the type that will never learn his lesson until he is handed his walking papers.

    ReplyDelete