We recently learned that CAS has been intimidating some of the newbie checkpoint screeners into signing an occurrence form for failing a certain procedure that they were unfamiliar with.
We will not, and cannot, go into details relating to the exact procedure that is causing a PiP to be issued. But, CAS needs to do the right thing by making sure that everyone becomes familiar with this procedure and they also need to educate the "newbies" as to their rights.
Intimidation is not the proper course of action! Let's not take advantage of those who are less informed.
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