There once was an evil, nasty witch of the west. This witch eventually found herself in a pickle with a girl named Dorothy. Oh sorry, we got a little confused there for a second. We thought we were telling the story of Terminal Manager Shelley Burrell! Our bad!
But since we mentioned her, we can't help share a story that was sent in to us recently. It turns out that a short while back, a new hire was brought to tears over the way Burrell and STSO Linda Whidden talked to their employees at a guard mount.
Apparently Burrell was under a lot of pressure. And we all know that Whidden cracks at the first hint of pressure as well. You see, Burrell had TSA on her back. And as she explained to the TSOs, "I'm not going to lose my f-ing job because of the f-ing way you do yours!" This is just a small sample of the profanity laced tirade that transpired.
Being new, this new hire was not familiar with Burrell's and Whidden's lack of professionalism. This event was so traumatic to the new hire that the TSO almost quit. The TSO was talked out of this decision by someone else. This other person decided to relay this story to his "boss".
This "boss" now had to deal with the situation. Ultimately the incident got reported to HR and fell on Larry Perkins' lap. We have to give it to Burrell. When Perkins called her to inform her that he was starting an investigation on her, Burrell openly admitted to the obscene language.
Perkins, in his estimable self, called the new TSO to his office to discuss this incident. When the TSO arrived at the EAC, the TSO was presented with Burrell and Whidden standing outside his office with the most unpleasant of attitudes visible. The TSO was flabbergasted. The TSO immediately picked up on the intimidation factor and instinctively wanted to turn around and leave. The TSO ultimately decided against it.
Once inside Perkins' office, he proceeded to explain to this new TSO that the individual needed to understand that Burrell is under a great deal of stress and pressure. He kept trying to convince the TSO that it was ok. After much insistence on Perkins' part, the TSO just said, "Are we done?" Clearly wanting to leave his office, the meeting was adjourned.
So what came of this incident? Well, Burrell and Whidden were terminated. Oh dammit! There we go again with the fairy tale! Of course nothing came of it. Just like nothing came of Dena Crawford or Anthony Nguyen or Gerardo Sanchez. These managers are simply untouchable.
All of this comes down to the question that we still don't have an answer to: What do managers have to do in order to be terminated? It's a simple question. Now where's the answer?!
Um... excuse me... I think the proper term for the little exchange between management and labor you describe would be "coaching"... Thank you very much... jeezz
ReplyDeletedrip...drip
Seriously, there ain't no crime for being ghetto, word?
ReplyDeleteI am sure they were just giving the newbie some pep talks.