100% SOP ALL THE TIME!

Let's be honest folks. Our CBA doesn't grant us a whole lot of power in terms of resolving issues that we have with Covenant management. So where is our true power? That power lies within the SOP itself, the very thing we use on a day to day basis to perform our jobs.

So what does that mean? Well, it's simple really. Instead of taking short cuts with your verbiage, say the entire speech. Instead of trying to clear an image in a split second, take your time on the X-Ray so that you can be assured that that image is indeed clear. If you're not 100% certain that that bag is clear, then call a bag check. Instead of trying to do a hand wand or a pat down lightning quick, take your time. Assure yourself and the flying public that that individual is indeed clear of prohibited items.

This seems simple and it's probably easier said than done. Look at it this way. What personal incentive is it for you to do all of that at a Speedy Gonzalez rate? Do you get a bigger pay in January? Do you get a bigger bonus? We all know the answer to all of those questions.

So why do we continue to go at breakneck-speeds? If you do so, they're just going to move you to another checkpoint or bag room! Take your time. Follow the SOP 100% ALL THE TIME! If we do so, management will be forced to recognize and respect us. And I think that's what we're asking for the most part.

That's what has been so frustrating lately. Especially with this rebid, they didn't even have the decency just to say to us, "Hey, we screwed up. We're sorry. Please forgive us." But they couldn't even do that. And the reason is that they don't respect us and or they think we're completely stupid.

Either way, it's time that they be forced to respect us. And the only way we're ultimately going to accomplish that is if we make those wait times noticeably longer. And the best way to do that is perform SOP 100% ALL THE TIME!